A quote is only as good as the information behind it, and some of what we need you can tell us over the phone. The age of your door and opener matters a lot - most houses in this area went up between 1968 and 2002, with the typical build year around 1987, so a lot of what we find is original 1980s-90s hardware that doesn't match anything sold today. If you know roughly when your house was built, that alone narrows down what spring size and opener type we're probably dealing with.
Other things price over the phone just fine: whether it's a single or double door, whether the spring broke (listen for a bang and a door that won't lift) or the opener just stopped responding, and whether the track or panels show visible damage from a car backing into them.
What we can't price sight unseen is anything involving the drums, cables, or the condition of the track mounting - those need eyes on the actual hardware. Our winters here sit in the cold-moderate band, and that kind of cold snap is hard on dried-out rollers and brittle weatherseal, which is a common reason doors that worked fine in October start sticking in January.